Online
The easiest way to pay your penalty fare is via our website. Please click here or below to pay your penalty fare payment online via our website.
NET Travel Centre
You may pay your penalty fare at the NET Travel Centre in person. Our travel centre is located at:
4 King Street, Nottingham, NG1 2AS
Payments can be made at the following times:
Monday-Friday - 08:00-17:15
Saturday - 09:00-16:45
Sunday - Closed
Via Post
If you would like to pay by cheque, please make your cheque payable to Nottingham Trams Limited
Send your cheque to - NET Depot, Armstrong Way, NG7 7NW
Please ensure you also include your full name, date of birth, postcode and penalty fare reference number
Via Phone
In order to take a payment over the phone, we can ensure your details are kept safe by arranging a callback with the customer relations team via a secure unrecorded line. We can arrange for a member of the team to call you at a time that is convenient for you. Please note, we are only able to take payments during our travel centre opening hours which are listed above.
Request a callback via WhatsApp: Add Nottingham Trams to your phone contacts. 0115 8246060. We're on WhatsApp, so you can request a callback by leaving us a message. Please include your name, postcode and penalty fare reference number and a member of the team will call you back to take your payment.
Request a callback via phone: Please contact us at 0115 8246060 and select option 2. Choose from the next set of options and leave the team a message requesting a callback. please include your name and penalty fare reference number and a member of the team will be in touch shortly.
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