We have several options for you to contact our team
WhatsApp
Click the above icon to connect to us via WhatsApp, or add our number to your contacts (0115 8246060)
Live Chat
We have live chatbots who help with frequently asked questions or you can request to speak with our team. Click the chat icon bottom right of your screen
Click the icon to connect via Facebook
X (Formely Twitter)
Click the icon to connect via X
Email us at info@thetram.net
Phone
Speak with a member of our team on 0115 8246060
Forums
Click the above icon to connect to the 'NET Forums', a newly launched platform to share your thoughts and questions with the NET team and other tram users. We'll also use this space for future updates about the tram network
In-person
You can speak to our team in person. Click the above icon for directions to the NET travel centre at 4 King Street, Nottingham, NG1 2AS
Appeals
If you have received a penalty fare notice and you wish to appeal, click the above icon to head to our appeals page or head to https://www.thetram.net/appeals
Tram stop help point
Click the above icon for more information about our customer help points - connecting you to our control room team
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