Dogs on trams

Hi, 

My parents wanted to go in to Nottingham this week with two dogs, they thought they could go on the tram so got tickets, however they were informed by a not on hour employee that this was not the case. So not only did they pay for 2 tickets they then had l to pay for a bus to get them to their destination. I have done my research and both Sheffield and Manchester allow dogs on their trams so why don’t Nottingham. Ps they will be trying to get a refund for the tickets they did not use. 

Thanks 

Megan

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