*Please note that this article has been produced, but is subject to change. We'll be updating this article as soon as anything changes (last updated 27/09/24 14:10)
*If you're viewing this article on our web chat, click here to view the full webpage
Due to industrial action between the 27th of September and the 6th of October, we will be operating a limited tram service.
Whilst every effort has been made to minimise the impact on tram services, we will only be operating a limited service on selected dates.
For safety reasons, we will not be operating a tram service to the Goose Fair site and therefore we will only be operating a limited tram service which will terminate at Wilkinson Street once the fair has opened.
For more details, please see further information below:
TABLE OF CONTENTS - Click any of the below to jump ahead
- Dates affected
- Tram frequency during limited service days
- First Tram times
- Last tram times
- Limited Service Network Maps
- FAQs
Dates affected
Friday 27th of September - Limited Tram Service
Saturday 28th September - Limited Tram Service
Sunday 29th September - No Tram Service
Monday 30th September - Limited Tram Service
Tuesday 1st October - Limited Tram Service
Wednesday 2nd October - Limited Tram Service
Thursday 3rd October - Limited Tram Service
Friday 4th October - No Tram Service
Saturday 5th October - No Tram Service
Sunday 6th October - No Tram Service
Normal service is to resume on the 7th of October
Tram frequency during limited service days
06:00-07:00 - No tram service
07:00-15:40 - Limited tram service - Phoenix Park and Hucknall to Nottingham Station - 15-minute service
15:40-18:30 - Limited tram service - Phoenix Park and Hucknall to Wilkinson Street - 15-minute service
18:30-00:00 - No tram service
First Tram times
Trams towards Nottingham Station
Radford Road - 07:10
The Forest - 07:14
Royal Centre - 07:19
Old Market Square - 07:21
Phoenix Park - 07:17
Highbury Vale Branch - 07:20
Highbury Vale Main - 07:54
Wilkinson Street - 07:25
Hucknall - 07:45
Butler's Hill - 07:47
Moor Bridge - 07:49
Bulwell Forest 07:51
Bulwell - 07:53
Trams towards Phoenix Park
Wilkinson Street - 07:02
Basford - 07:04
David Lane - 07:05
Highbury Vale Branch - 07:07
Nottingham Station - 07:28
Old Market Square - 07:32
Royal Centre - 07:34
The Forest - 07:39
Shipstone Street - 07:43
Trams towards Hucknall
Wilkinson Street - 07:22
Basford - 07:25
David Lane - 07:26
Highbury Vale Main - 07:28
Bulwell - 07:30
Bulwell Forest - 07:32
Moor Bridge - 07:34
Butler's Hill - 07:36
Nottingham Station - 07:28
Old Market Square - 07:32
Royal Centre - 07:34
The Forest - 07:39
Shipstone Street - 07:43
Last tram times
Trams towards Hucknall
Wilkinson Street - 18:07
Basford - 18:10
David Lane - 18:11
Highbury Vale Main - 18:13
Bulwell - 18:15
Bulwell Forest - 18:17
Moor Bridge - 18:19
Butler's Hill - 18:21
Nottingham Station - 15:50
Old Market Square - 15:54
Royal Centre - 15:56
The Forest - 16:01
Shipstone Street - 16:06
Trams towards Phoenix Park
Wilkinson Street - 18:14
Basford - 18:16
David Lane - 18:17
Highbury Vale Branch - 18:19
Nottingham Station - 15:43
Old Market Square - 15:47
Royal Centre - 15:49
The Forest - 15:54
Shipstone Street - 15:58
Trams towards Nottingham Station
Radford Road - 15:32
The Forest - 15:36
Royal Centre - 15:41
Old Market Square - 15:43
Phoenix Park - 15:17
Highbury Vale Branch - 15:20
Highbury Vale Main - 15:24
Wilkinson Street - 15:30
Hucknall - 15:15
Butler's Hill - 15:17
Moor Bridge - 15:19
Bulwell Forest 15:21
Bulwell - 15:23
Trams towards Wilkinson Street
Hucknall - 18:30
Butler's Hill - 18:32
Moor Bridge - 18:34
Bulwell Forest 18:36
Bulwell - 18:38
Phoenix Park - 18:31
Highbury Vale Branch - 18:34
Highbury Vale Main - 18:39
Limited Service Network Maps
Service between 07:00 - 15:40
During the above times, we will be operating a tram service between Phoenix Park/Hucknall and Nottingham Station
Trams are available every 15 minutes
Service between 15:40 - 18:30
During the above times, we will be operating a tram service between Phoenix Park/Hucknall and Wilkinson Street
Trams are available every 15 minutes
FAQs
Q. During the strike, can I use my tram tickets on the buses? A. Buses will not be accepting tram tickets during the strike
Q. I have a season pass, will my pass be extended? A. We will not be offering season pass extensions due to the strike
Q. Can I claim a partial refund on my season pass or weekly ticket? A. Whilst we can't offer a partial refund, you do have the right to claim a refund on your season pass in line with our refund policy. See our Terms and Conditions page for more information
Q. I have a weekly ticket or a 1-month season pass, can I claim a refund? Whilst our terms and conditions on refunds do not account for 1-month or weekly tickets, we will be able to calculate a refund, minus any of the time already used on your ticket. Please contact our customer relations team at info@thetram.net
Q. Can I still board a tram to visit Nottingham's Goose Fair? A. No, for safety reasons we will not be able to service the Forest tram stop during Nottingham's Goose Fair. See the above timetable and maps for more information
Q. Why are you unable to operate a limited service on all of the days during the strike? This is subject to change depending on staffing levels. For safety reasons, we are unable to operate tram services without the required number of network managers and network controllers. If we do have enough safety-critical staff working in our control room, we will be able to operate a limited tram service as mentioned above
Q. Why is the strike taking place? A. We have been in discussion with the GMB Union to agree on a new pay deal for our staff. As we have not been able to reach an agreement, members of the GMB Union have voted in favour of industrial action
Q. Will I still need to buy a ticket or scan my travel card if I'm travelling during the strike? A. Yes, if you are using the tram service during the strike whilst we are offering a limited service, you will still need to purchase the appropriate ticket for your journey. For more information on our tickets including prices, please click here
Q. I'm not able to use the trams, or the available tram services do not reach my intended destination. Can I still park my car in one of the park-and-ride sites? A. Yes. During the strike, you may wish to park your car and use alternative means to reach your destination. Please note that you will still need to be parked correctly in a bay. Disabled bays are still reserved for blue badge holders and parent & child bays are for users travelling with a baby or a child that still requires a car seat
Q. Is the NET Travel Centre still open during the strike? A. No, it will remain closed during the strike
Q. I have ordered a travel card and I need to collect it from the travel centre. What can I do? A. I'm sorry, but as we're closed you will not be able to collect your pass. Please keep an eye on any updates and if anything changes, our shop will be open as normal. If you would rather have the pass posted, please reach out via WhatsApp or email and we'll get that sorted as soon as we can
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article