Do you have a tram-tastic suggestion?

Posted about 3 years ago by Luke Taylor

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Luke Taylor Admin

We always love hearing suggestions and feedback. Do you have any ideas or suggestions?

These suggestions could include the following:

New tickets or travel passes that cover different travel requirements
Possible network extensions
Recommendations for our drivers or ticket inspectors
Ways in which we can better communicate service delays or disruptions
Ways you can raise complaints of poor behaviour you have witnessed on the tram
A new feature you would like to see on our NET GO! app

What's your suggestion? Let's start a conversation....

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3 Comments

Luke Taylor posted over 2 years ago Admin

Live location is also something I've wanted since working for the trams. We can see a live view in our control room, but getting that translated and put onto an app or the internet is apparently very complex.

I'll share your thoughts with our app developers though and maybe someday we'll have live tram locations available.

In the meantime, I would suggest sharing your live location data with your family via Google Maps. It works a treat!

Thank you for the suggestion Alex

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Alex Szurek posted over 2 years ago

Hi there! I have a feature for the net go app. It would be nice to see the location of the tram to help your friends or family that live in a different region get on the same tram as you will.

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Luke Taylor posted almost 3 years ago Admin

Hi Hugh. Thanks for this suggestion. I have to admit, I hadn't noticed that before, even after spending quite some time on Google maps myself.

Thanks for the link. I'll be sure to check it out and hopefully Google can fix the issue.

All the best

Luke

NET Customer Experience Manager

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