We always love hearing suggestions and feedback. Do you have any ideas or suggestions?
These suggestions could include the following:
- New tickets or travel passes that cover different travel requirements
- Possible network extensions
- Recommendations for our drivers or ticket inspectors
- Ways in which we can better communicate service delays or disruptions
- Ways you can raise complaints of poor behaviour you have witnessed on the tram
- A new feature you would like to see on our NET GO! app
What's your suggestion? Let's start a conversation....
Luke Taylor posted 2 months ago Admin
Hi Hugh. Thanks for this suggestion. I have to admit, I hadn't noticed that before, even after spending quite some time on Google maps myself.
Thanks for the link. I'll be sure to check it out and hopefully Google can fix the issue.
All the best
NET Customer Experience Manager
Hugh Atkin posted 2 months ago
Hi, not sure if this is the right place for this but thought I'd reach out here.
I've noticed that the location of some tram tracks are missing from Google Maps data. The tracks up to Phoenix Park and Hucknall are present, but the Clifton branch stops short just before Southchurch drive, and the Toton Lane branch is missing entirely after Nottingham Station.
When the required information is missing, Google Maps makes a best guess on where the tram tracks should go, but between the station and QMC this follows the National Rail tracks. While not a pressing issue, this should be a simple fix that improves readability of probably the most popular ways people plan their routes using public transport.
NET already have an existing relationship with Google, as transit data such as timetables is available through the app. Your team can reach out here: https://support.google.com/transitpartners/answer/1111471?hl=en
Avid tram enjoyer and part-time google maps fixer
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